{"id":5269,"date":"2024-07-01T03:37:20","date_gmt":"2024-07-01T03:37:20","guid":{"rendered":"https:\/\/groupeloyalexpress.com\/?page_id=5269"},"modified":"2025-08-12T09:49:29","modified_gmt":"2025-08-12T09:49:29","slug":"accessibility-plan","status":"publish","type":"page","link":"https:\/\/groupeloyalexpress.com\/en\/accessibility-plan\/","title":{"rendered":"Accessibility Plan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5269\" class=\"elementor elementor-5269\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ff73da7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ff73da7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3404fd14\" data-id=\"3404fd14\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19c1873 elementor-widget elementor-widget-heading\" data-id=\"19c1873\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Accessibility Plan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54dcd0c0 elementor-widget elementor-widget-text-editor\" data-id=\"54dcd0c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Loyal Express Group<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3356f0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f3356f0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9dedf5 elementor-widget elementor-widget-text-editor\" data-id=\"f9dedf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Accessible Canada Act is a federal law that was created to find, eliminate, and prevent barriers that people with disabilities face daily. Adopted in 2019, the Act\u2019s primary goal is to create a Canada that is free of barriers by 2040.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0885f19 elementor-widget elementor-widget-heading\" data-id=\"0885f19\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GENERAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df593ec elementor-widget elementor-widget-text-editor\" data-id=\"df593ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>Executive Summary<\/strong><\/h5><p>The Loyal Express Group is committed to building a culture of inclusivity and accessibility. Not only is this part of our company culture but opening access to all is imperative to our continued growth and competitiveness as an employer in the trucking sector. We will contribute to a barrier-free Canada for everyone by building an accessibility framework that will support employees and the public we serve have the best experience possible with our services and facilities.<\/p><p>We know creating a barrier-free environment takes time and we are dedicated to the ongoing identification, removal, and prevention of barriers. The Loyal Express Group will build on our current efforts through the development of our initial Accessibility Plan as required under the Accessible Canada Act. This Accessibility Plan will guide our organization in meeting our accessibility commitments and in building an accessibility-confident culture.<\/p><p>To address gaps in these areas, it is important to recognize and understand the needs of those with disabilities. For this reason, this plan was developed in consultation with employees via employee surveys. In addition, an external organization that serve people with disabilities was consulted in the development of this plan.<\/p><h5><strong>Initial opportunities include: <\/strong><\/h5><ul><li>Improving the attraction of persons with disabilities to jobs in our company and the trucking sector.<\/li><li>Expanding the range and options for accommodation.<\/li><li>Being better prepared to provide information in accessible formats, when requested.<\/li><li>Improving the knowledge of our IT team and leveraging the capabilities of accessibility features in current and future IT equipment, programs, and systems that are used by our drivers.<\/li><li>Initiating processes where there is a more thorough review and a \u201cthrough an accessibility lens\u201d approach to the assessment of facilities, procurement procedures, company programs, new initiatives, and on-going services.<\/li><\/ul><p>The Federally regulated portion of the Loyal Express Group consists of our trucking divisions comprised of truck drivers only. To be allowed to drive commercial vehicles, the drivers must be eligible to receive specific drivers licenses as per rules set out by the SAAQ. Our federal divisions, that fall under the purview of the Accessibilities Act are Loyal Express Transport, Transport F. Lussier Inc., Transport &amp; Entreposage Paradis, Zac-Tranz, Transport G\u00e9romic Inc., and Loyal Express Global Logistics Inc. All of our office, warehouse, and garage personnel are part of our Provincially regulated divisions.<\/p><h5><strong>Your Input and Feedback<\/strong><\/h5><p>The Loyal Express Group welcomes feedback on our Accessibility Plan from the public, employees, and our stakeholders. This feedback is valuable to us as it helps us break down accessibility barriers and build on our commitment to accessibility and inclusion.<\/p><p>If you have an inquiry or feedback, please use the contact methods below. We will respond to all feedback in a timely manner. If you require support while providing feedback let us know and we will do our best to accommodate your needs.<\/p><p><strong>Tanya Mitchell, HR Director<\/strong><br \/>Human Resources Department<br \/>514.636.4672<br \/><a style=\"color: #138743;\" href=\"mailto:hr@loyalexpress.com\">hr@loyalexpress.com<\/a><br \/><a style=\"color: #138743;\" href=\"https:\/\/groupeloyalexpress.com\">https:\/\/groupeloyalexpress.com<\/a><\/p><h5><strong>Statement of Commitment<\/strong><\/h5><p>At the Loyal Express Group, we are committed to making our organization and the services we provide accessible to all, including persons with disabilities. All Canadians have the right to benefit from our services equally and those who work with us have the right to perform their jobs free of barriers.<\/p><h5><strong>Reporting Our Plan<\/strong><\/h5><p>As required by the Accessible Canada Act, we will publish a status report every year that measures our progress against our commitments. We will also review and update our Accessibility Plan every three years.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a541fbf elementor-widget elementor-widget-heading\" data-id=\"a541fbf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">EMPLOYMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c8923a elementor-widget elementor-widget-text-editor\" data-id=\"7c8923a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The &#8220;employment&#8221; area ensures that candidates and employees with disabilities and those who experience barriers are supported throughout the entire employment lifecycle.<\/p>\n<p><strong>Barrier #1:<\/strong> There is a need to expand our understanding of the range and variety of accommodation options available to persons with disabilities.<\/p>\n<p>Actions:<\/p>\n<ul>\n<li>Develop a framework that helps managers understand their responsibilities in the accommodation process and guides them in supporting their employees and implementing suitable workplace adjustments.<\/li>\n<li>Develop a work team consisting of managers, drivers, persons with disabilities and a disability accommodation consultant to assess and identify options for a wider range and variety of potential accommodations.<\/li>\n<li>Management and finance will determine and implement an accommodation budget to allow for assistive equipment such as lifts, steps, enhanced audio, illumination improvements etc.<\/li>\n<\/ul>\n<p><strong>Barrier #2:<\/strong> Our organization continues to experience competition for employees and is currently not attracting a high volume of qualified candidates from underrepresented populations such as persons with disabilities.<\/p>\n<p>Actions:<\/p>\n<ul>\n<li>Increase number of jobs posting locations that reach persons with disabilities and affiliated communities.<\/li>\n<li>Ensure job posting documents follow accessibility best practices and readability and be prepared to provide information in accessible formats when requested.<\/li>\n<li>Develop a recruiting and employment procedure for applicants with disabilities.<\/li>\n<li>Educate hiring managers on accessibility and how they can ensure a barrier-free hiring, selection, and accommodation process.<\/li>\n<\/ul>\n<p><strong>Barrier #3:<\/strong> Improve awareness opportunities for candidates to request reasonable accommodations during the recruitment process.<\/p>\n<p>Actions:<\/p>\n<ul>\n<li>Incorporate language in job postings that show accommodations are available for roles that do not have a bona fide occupational requirement for applicants with disabilities and establish process for receiving accommodation requests.<\/li>\n<li>Educate candidates and employees about the availability of accommodations for applicants with disabilities in recruitment and selection processes.<\/li>\n<li>Add accessibility commitments and offerings to the Loyal Express Group\u2019s external careers page so candidates can envision themselves working in an environment with available accommodations.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d67c0 elementor-widget elementor-widget-heading\" data-id=\"d6d67c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BUILT ENVIRONMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bec67aa elementor-widget elementor-widget-text-editor\" data-id=\"bec67aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The &#8220;built environment&#8221; area ensures that workspaces and the work environment are accessible for all.<\/p><p>The Loyal Express Group is highly regulated under an agreement with C-TPAT (Customs Trade Partnership Against Terrorism) and does not allow free entry at any of our locations. All visitors are escorted around our buildings by one of our team members inside of Loyal Express Group\u2019s locations. Should a visitor have a mobility impairment, our team members will assist them, while on the premisses of the Loyal Express Group.\u00a0 \u00a0<\/p><p>Although, the Loyal Express Group\u2019s buildings are provincially regulated and are not in the scope of this plan, we will conduct a built environment audit to assess all physical barriers that may be present and require correction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5d87db elementor-widget elementor-widget-heading\" data-id=\"d5d87db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d565b53 elementor-widget elementor-widget-text-editor\" data-id=\"d565b53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cInformation and communication technologies\u201d are various technological tools used to send, store, create, share, or exchange information.<\/p><p><strong>Barrier #4:<\/strong> Accessibility technology.<\/p><p>Actions:<\/p><ul><li>Train IT employees of our Provincial division to increase their accessibility knowledge and learn how to adapt services for persons with disabilities.<\/li><li>Deliver and promote end-user training on using accessibility features on all available programs.<\/li><li>Develop and promote guidance and training documents for persons with disabilities (e.g., making items larger on a screen, activating the reader on our ISAAC tablets, etc.).<\/li><\/ul><p><strong>Barrier #5:<\/strong> Tools and software accessibility capabilities.<\/p><p>Actions:<\/p><ul><li>Take an inventory of IT systems used by the truck drivers to measure accessibility capabilities.<\/li><li>Review current systems and applications used by the truck drivers and remediate accessibility deficiencies<\/li><li>Progressively introduce new accessibility functionality to IT systems used by the truck drivers.<\/li><\/ul><p><strong>Barrier #6:<\/strong> Meaningful participation for attendees in meetings.<\/p><p>Actions:<\/p><ul><li>Review the technology used in common conference, learning and meeting spaces to ensure that it meets a high level of accessibility and respects all legal and policy requirements.<\/li><li>Add closed captioning to online learning videos and ensure all other accessibility features are available as required.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea0d18 elementor-widget elementor-widget-heading\" data-id=\"8ea0d18\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMMUNICATION OTHER THAN ICT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dedce9 elementor-widget elementor-widget-text-editor\" data-id=\"7dedce9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This area requires that organizations provide barrier free access for the public, clients, and employees to all the communications that the Loyal Express Group produces for this audience.<\/p><p><strong>Barrier #7:<\/strong> Alternate formats of communication.<\/p><p>Actions:<\/p><ul><li>Identify service providers and develop contracts or agreements to create alternate formats, where appropriate and when needed.<\/li><li>Prepare standard resources and commonly issued company communication in alternative formats so that they are ready to be distributed upon request.<\/li><li>When asked, we commit to providing these alternate formats as soon as possible and within time frames listed in the Accessible Canada Regulations (print, large print, braille, audio format, an electronic format that\u2019s compatible with adaptive technology meant to help people with disabilities.)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbfb384 elementor-widget elementor-widget-heading\" data-id=\"fbfb384\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PROCUREMENT OF GOODS, SERVICES, AND FACILITIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ce4e48 elementor-widget elementor-widget-text-editor\" data-id=\"4ce4e48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The federally regulated divisions of the Loyal Express Group do not coordinate any procurement of goods, services, and facilities. This means that standards for procurement of goods, services, and facilities are not in the scope of this plan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48dc516 elementor-widget elementor-widget-heading\" data-id=\"48dc516\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DESIGN AND DELIVERY OF PROGRAMS AND SERVICES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6748e12 elementor-widget elementor-widget-text-editor\" data-id=\"6748e12\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When designing and delivering the Loyal Express Group\u2019s internal and external programs and services, accessibility considerations must be part of the process right from the very start.<\/p><p><strong>Barrier #8:<\/strong> Programs, processes and services accessibility.<\/p><p>Actions:<\/p><ul><li>Comply with mandatory requirement to consult with persons with disabilities by creating a forum to review and provide feedback on all programs, processes, policies to support the development of future programs and services.<\/li><li>Develop and promote guidelines on how to apply the accessibility lens when reviewing company policies, programs, and services.<\/li><li>Create an Accessibility Checklist to help ensure key accessibility considerations are considered.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec84d2f elementor-widget elementor-widget-heading\" data-id=\"ec84d2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TRANSPORTATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a31d82 elementor-widget elementor-widget-text-editor\" data-id=\"4a31d82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Loyal Express Group does not coordinate a transportation system, or a fleet of transportation vehicles as defined in the Accessible Canada Act. This means that standards for transportation are not in the scope of this plan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa79977 elementor-widget elementor-widget-heading\" data-id=\"fa79977\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONSULTATIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e3235b elementor-widget elementor-widget-text-editor\" data-id=\"3e3235b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To align with the Loyal Express Group\u2019s commitment to make our workplace environment accessible to all, we have developed our Accessibility Plan by gathering feedback and input from our team members and an external organization:<\/p><ul><li>Leaders of key areas of the Loyal Express Group.<\/li><li>Employees through companywide communication via e-mail requesting feedback in assisting to identify barriers within the Loyal Express Group and to address any questions or concerns employees may have.<\/li><li>An external organisation, RAPLIQ \u2013 Support and advocacy in defense of the rights of people with disabilities (<span style=\"color: #138743;\"><a style=\"color: #138743;\" href=\"https:\/\/rapliq.org\/en\/\">https:\/\/rapliq.org\/en\/<\/a><\/span>), to understand and seek recommendations for improving accessibility to the Loyal Express Group.<\/li><\/ul><p>We will continue to survey employees and members as well as consult with RAPLIQ and other relevant organisations if necessary and measure progress to ensure we meet the commitments we set out to achieve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5b7545 elementor-widget elementor-widget-heading\" data-id=\"b5b7545\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DEFINITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebf2c08 elementor-widget elementor-widget-text-editor\" data-id=\"ebf2c08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>Accessibility<\/strong><\/h5><p>Refers to the needs of persons with disabilities being intentionally and thoughtfully considered when products, services and facilities are built or modified so they can be used and enjoyed by persons of all abilities.<\/p><h5><strong>Barrier<\/strong><\/h5><p>The Accessible Canada Act defines a barrier as \u201canything\u2014including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice\u2014that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.\u201d<\/p><h5><strong>Disability<\/strong><\/h5><p>The Accessible Canada Act defines a disability as \u201cany impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment\u2014or a functional limitation\u2014 whether permanent, temporary or episodic in nature, or evident or not, that, interaction with a barrier, hinders a person\u2019s full and equal participation in society.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-452e339 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"452e339\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f2d77c5\" data-id=\"f2d77c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-362d9d6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"362d9d6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/groupeloyalexpress.com\/progress-report-on-accessibility\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW Progress REPORT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-54d944f\" data-id=\"54d944f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cba762e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"cba762e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/groupeloyalexpress.com\/accessibility-feedback-process\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW Feedback Process<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7a57162\" data-id=\"7a57162\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3039dbe elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3039dbe\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/groupeloyalexpress.com\/accessibility-feedback-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW Feedback Form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Accessibility Plan Loyal Express Group The Accessible Canada Act is a federal law that was created to find, eliminate, and prevent barriers that people with disabilities face daily. 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GENERAL Executive SummaryThe Loyal Express Group is committed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/home-1.php","meta":{"footnotes":""},"class_list":["post-5269","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accessibility Plan | Loyal Express Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/groupeloyalexpress.com\/en\/accessibility-plan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessibility Plan\" \/>\n<meta property=\"og:description\" content=\"Accessibility Plan Loyal Express Group The Accessible Canada Act is a federal law that was created to find, eliminate, and prevent barriers that people with disabilities face daily. 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